White Glove Consulting

Welcome to White Glove Consulting. By accessing our website, submitting any forms, or using our services, you agree to comply with the following Terms of Service.

1. About Us

White Glove Consulting is a Medicaid consulting firm specializing in assisting elderly and disabled individuals through the process of planning and applying for Medicaid. With over 20 years of combined Medicaid experience, we pride ourselves on exceptional customer service, efficient turnaround times, and going the extra mile to meet our clients’ needs.

2. Services Provided

We provide Medicaid consulting services, including but not limited to:

  • Medicaid eligibility review and planning

  • Assistance with application preparation and submission

  • Guidance throughout the Medicaid approval process

We do not provide legal or financial advice. All services are consultative in nature.

3. Client Responsibilities

Clients are responsible for providing accurate, complete, and timely information for the Medicaid application process. Any delays or denials due to incomplete or inaccurate information provided by the client are the client’s responsibility.

4. Fees and Payment

Service fees will be disclosed in advance. Payment terms must be agreed upon prior to the start of services.

5. Communication

By providing your contact information, you agree that White Glove Consulting may contact you via phone, email, or text message for service-related communications. You may opt out of marketing messages at any time.

6. Limitation of Liability

While we strive to achieve the best possible outcome, we do not guarantee Medicaid approval. White Glove Consulting is not responsible for decisions made by Medicaid agencies or for delays caused by external factors beyond our control.

7. Changes to Terms

We may update these Terms from time to time. The updated Terms will be posted on our website with the revised effective date.

White Glove Consulting respects your privacy. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect:

  • Personal details such as your name, phone number, email, and address

  • Medicaid-related documents and application information

  • Communication records with our team

2. How We Use Your Information

We use your information to:

  • Provide Medicaid consulting services

  • Communicate with you regarding your application

  • Send service updates, reminders, and relevant information

  • Comply with legal obligations

3. Text Messaging

With your consent, we may send you marketing and/or non-marketing text messages. Message frequency may vary. Message & data rates may apply. You may reply STOP to unsubscribe or HELP for assistance.

4. Data Security

We implement administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure.

5. Information Sharing

We do not sell your personal information. We may share your information with:

  • State Medicaid agencies for application processing

  • Third-party service providers assisting in our operations (bound by confidentiality agreements)

  • As required by law or government request

6. Your Rights

You have the right to:

  • Request access to your information

  • Request corrections or updates

  • Withdraw your consent for marketing communications

7. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the new effective date.